Privacy

You will find all information on the provisions of our data protection policy on this page.

Privacy policy

I. Controller Information

The data controller under U.S. data protection laws is:

Aero-Dienst America Inc.
110 Front Street
Jupiter, FL 33477
United States of America

Tel.: +1 561 913 5813
E-Mail: mathias.moessner@aerodienst.com

Parent Company:
Aero-Dienst GmbH, Germany
Flughafenstraße 100, 90411 Nürnberg, Germany

E-Mail: info@aero-dienst.de
datenschutz@aero-dienst.de

II. Collection and Use of Personal Data

We collect and process personal information only as necessary to provide our services, operate our website, and respond to inquiries. This may include:
Name, email address, and contact details
Information provided in inquiries or service requests
Technical data such as IP address, browser type, operating system, and usage patterns (for website functionality and analytics)
We do not sell personal data to third parties.

III. Legal Basis / Compliance

For US visitors, processing is based on:
Providing requested services or information
Fulfilling contractual obligations
Our legitimate business interests in maintaining website functionality and security

IV. Data Sharing

We do not sell personal data to third parties. We do not share personal data for marketing purposes.
Under the California Privacy Rights Act (CPRA), sharing personal data with analytics services for cross-context behavioral advertising constitutes "sharing" even when no money changes hands. We use Google Analytics, which may constitute sharing under this definition. Google Analytics is loaded only after you give explicit consent via our cookie banner. You may opt out at any time using the "Do Not Sell or Share My Personal Information" link in the footer of every page.
Data may be shared with service providers who support our operations (e.g., IT hosting) under strict confidentiality agreements.

V. Cookies and Global Privacy Control

Our website uses cookies to improve user experience and analyze website usage.

Cookies may include:

Essential cookies for website functionality (always active)
Analytics cookies (e.g., Google Analytics) — opt-in required

You can manage cookie preferences at any time via the cookie settings panel (accessible from the "Do Not Sell or Share My Personal Information" link in the footer).
If your browser sends a Global Privacy Control (GPC) signal, we automatically honor it as an opt-out from data sharing and will not load analytics or tracking scripts.

VI. Google Services

We use third-party services including:

Google Analytics: to analyze website usage. IP anonymization is enabled. Loaded only with your consent.
YouTube: videos embedded in "enhanced privacy mode."
Google Maps: for interactive map display.
These services may collect information directly; please review their privacy policies for more details:
Google Privacy Policy
YouTube Privacy Policy
Google Maps Privacy

VII. California Privacy Rights (CPRA)

Under the California Privacy Rights Act (CPRA), effective January 1, 2023, California residents have the following rights:

Right to Know: You may request information about the personal data we collect, use, disclose, and share.
Right to Delete: You may request deletion of personal data collected from you, subject to legal or contractual exceptions.
Right to Correct: You may request correction of inaccurate personal data we hold about you.
Right to Opt-Out of Sale and Sharing: We do not sell personal data. If you wish to opt out of sharing (e.g., analytics), use the "Do Not Sell or Share My Personal Information" link in the footer or enable the Global Privacy Control signal in your browser.
Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined under CPRA (e.g., precise geolocation, financial data, health data).
Automated Decision-Making: We do not use automated decision-making processes that produce legal or similarly significant effects.

To exercise any of these rights, contact us at mathias.moessner@aerodienst.com. We will respond within 45 days; if additional time is needed, we will notify you within the initial 45-day period (maximum extension: 45 additional days).

VIII. Data Security

We use reasonable technical and organizational measures, including SSL encryption, to protect personal data from unauthorized access, alteration, or disclosure.

IX. Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

X. Data Retention

We retain personal data only for as long as necessary:

Email inquiries and correspondence: up to 3 years
Analytics data (Google Analytics): 14 months (Google default retention)
Cookie consent records: up to 3 years

XI. Contact

For questions regarding this Privacy Policy or to exercise your privacy rights:

Aero-Dienst America Inc.
110 Front Street, Jupiter, FL 33477
E-Mail: mathias.moessner@aerodienst.com
datenschutz@aero-dienst.de